Trust

It works out who is asking before it works out what to say

Jaha speaks in your meetings, and guests sit in some of them. So the real question is what it will say out loud, to whom, and with whom else in the room. Here is how it works, the facts underneath it, and what we can't claim yet.


The gate

Three people, one question, three different answers

Identity, then the source's own scope, then the room. Every question passes those three gates in that order, and any one of them can stop it before a word is spoken.

  • The document owner asks and hears the number out loud. Nothing gets in the way.
  • A teammate asks with guests present: the room gets a polite decline and the number arrives privately.
  • An unrecognized voice asks and the gate stays shut. It answers from unrestricted material only and logs the attempt.
How scopes are evaluated, in detail

The facts

Eight things that are true today

You can check each of these in the product on the day you install it.

One consent, revocable any time

Your Microsoft admin approves once and can cut Jaha off in the admin center at any time. The permissions on Microsoft's screen are the permissions it has.

No passwords, ever

Sign-in is Microsoft SSO only. Jaha never sees a password, and session tokens are stored hashed.

Strict separation between organizations

Each organization's meetings, documents and indexes are kept apart. One organization's data can never show up in another's answer.

Unknown voices get the safe default

A speaker Jaha can't identify gets only unrestricted material. Nobody gains access by being unrecognizable.

Refusals that give nothing away

A withheld answer names no document and hints at no content. Every one is logged with its reason for the host.

Encrypted connector secrets

Credentials for your tools are encrypted at rest with a dedicated key and masked wherever the UI shows them.

Retention you set

From 30 days on Free to a full year on Business, and your own policy on Enterprise. When it expires, it's deleted.

A record of everything

Access changes, ownership claims and every delivery to every tool are logged per meeting, per person and per rule.

Refusals

How it says no

A refusal is the part of an assistant that people judge it by, because it is the part that happens in front of a customer.

  • It names nothing when it holds back

    When it holds back, it doesn't say which document the answer came from, how many there were, or what they're called. “Nothing I can share on that here” is all it says. A refusal that describes what it's refusing is a leak with better manners.

  • It doesn't guess at an unknown voice

    If Jaha can't tell who is speaking, it answers from unrestricted material only. Sounding like someone senior earns no partial credit.

  • It says when it doesn't know

    No source, no answer. It says so out loud and moves the meeting on instead of making up something plausible from how the question sounds.

  • Every hold is written down

    The host sees what was asked, that it was held back, and why. A refusal can be reviewed afterward instead of being a silence no one can explain.


Your data

Where it sits, and how long it stays

Recaps are sent from a mailbox in your Microsoft 365 organization and filed in your drives, so the output of a meeting lives where the rest of your work lives. Transcripts and indexes are held per organization and expire on your plan's schedule.

  • Each organization's meetings, documents and indexes are kept apart from every other's.
  • Connector credentials are encrypted at rest with a dedicated key and masked wherever the UI shows them.
  • Everything sent, every workflow run and every admin action is logged with what it produced.
Free
30 days
Team
90 days
Business
12 months
Enterprise
Your own policy

Revoking consent in your Microsoft admin center cuts off access immediately. Anything already held is deleted when your retention window ends, or sooner on request.


Not yet

What we can't claim yet

Everything above has shipped. These haven't, and you should hear it here rather than in week three of a security review.

No SOC 2 report yet

We're building the controls toward it, but the report doesn't exist yet and we won't suggest otherwise. If your process needs one today, we can't pass your review yet.

Health data: safeguards, not a compliance claim

Health data mode masks patient identifiers in everything that leaves Jaha, limits which AI and speech providers are used, and logs who opened what. It helps you meet HIPAA safeguards. It doesn’t make you compliant on its own, so ask us about a Business Associate Agreement before you record patient conversations.

SAML and SCIM are on the roadmap

Sign-in is Microsoft SSO, which covers the Teams organization you already run. SSO outside Microsoft and automated provisioning haven't shipped.

Model vendors are subprocessors

Answers are written by a hosted language model, so meeting text reaches the model vendor under a no-training agreement. If your policy forbids that entirely, no Jaha setting will satisfy it.